Return & Refund Policy

Overview

At Ayurvedum, we maintain a strict No Refund and No Replacement Policy. We do not accept returns, refunds, or replacements for products once an order has been successfully placed and delivered.

However, in certain special circumstances, an exception may be considered at our sole discretion. Any request for a return or refund must meet the eligibility requirements outlined below.

Eligibility for Returns

In exceptional cases where a return is approved, the following conditions must be met:

• The product must be unused, and in the same condition in which it was received.

• The product must be returned in its original packaging, along with all accessories, tags, labels, and accompanying materials, where applicable.

• A valid receipt, order confirmation, or other proof of purchase must be provided.

• The return request must be approved by our team before the product is shipped back.

We reserve the right to reject any return that does not meet these conditions.

Refunds

Once an approved return is received, the product will be inspected by our team. After inspection, we will notify you by email regarding the approval or rejection of your refund.

If your refund is approved, the applicable amount will be processed to your original payment method. Please note that the time required for the refunded amount to reflect in your account may vary depending on your bank, card issuer, or payment provider.

Refunds, where approved, may be subject to applicable deductions, including return shipping charges or other applicable costs.

Shipping and Returns

If a return is approved, you will be responsible for the cost of shipping the product back to us. Shipping costs are non-refundable.

We strongly recommend using a reliable, trackable shipping service and retaining your shipping receipt until the return has been successfully received and confirmed by us. We cannot guarantee that we will receive items that are shipped without tracking or proof of delivery.

Ayurvedum will not be responsible for products lost or damaged during return shipping when the return shipment has been arranged by the customer.

Exceptions

Although our general policy is no refunds or replacements, exceptional cases may be considered where a product is received damaged, defective, incorrect, or otherwise does not meet the original order specifications.

Any such issue must be reported to us promptly after delivery, along with relevant photographs, videos, order details, and other supporting information requested by our team.

Approval of an exception is at the sole discretion of Ayurvedum and does not guarantee a refund, replacement, exchange, or other resolution.

Need Help?

If you have any questions regarding our Return & Refund Policy, please contact us at:

Email: ukayurvedum@gmail.com

Our team will review your request and provide further assistance where applicable.